Privacy Policy

Teal Technologies, Inc. ("Teal", "we", "us", or "our") values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, application, and services (collectively, the "Service").

By using the Service, you agree to the collection and use of information by this Privacy Policy.

1. Information We Collect

We collect the following types of information:

a. Information You Provide

• Account Information: Name, email address, company name, and billing details.

• Support Inquiries: Any information you send us when contacting support.

b. Automatically Collected Information

• Usage Data: IP address, browser type, operating system, pages visited, and timestamps.

• Device Information: Device type, operating system, and identifiers.

• Cookies & Tracking Technologies: Used to track activity and enhance your experience (see Section 6).

c. Third-Party Data

We may receive data from integrations (e.g., Google, Slack) if you choose to connect them to your Teal account.

2. How We Use Your Information

We use your information to:

• Provide, operate, and improve the Service.

• Personalize your experience.

• Process payments and send invoices.

• Communicate with you (e.g., service updates, marketing, support).

• Detect and prevent fraudulent or illegal activities.

• Comply with legal obligations.

3. How We Share Your Information

We do not sell your personal information. We may share information with:

• Service Providers: Third parties that help us operate the Service (e.g., payment processors, cloud providers).

• Legal Compliance: If required by law, regulation, or legal request.

• Business Transfers: In case of a merger, acquisition, or sale of assets.

• With Your Consent: For any other purpose, you authorize.

4. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access and Correction: You can access and update your data in your account settings.

• Data Portability: Request a copy of your data.

• Deletion: Request deletion of your data, subject to legal exceptions.

• Opt-Out: You can unsubscribe from marketing emails at any time.

To exercise your rights, contact us at privacy@tealapp.com.

5. Data Retention

We retain your data only as long as necessary for the purposes outlined in this policy, unless a longer retention period is required by law.

6. Cookies and Tracking

We use cookies and similar technologies to:

• Keep you signed in.

• Analyze usage patterns.

• Improve user experience.

You can manage cookie settings through your browser or device preferences.

7. Data Security

We implement appropriate technical and organizational measures to protect your data, including encryption, access controls, and secure hosting. However, no method of transmission over the internet is 100% secure.

8. International Data Transfers

If you are located outside of the United States, your data may be processed and stored in the U.S. or other countries. We take steps to ensure your data receives adequate protection under applicable laws (e.g., using Standard Contractual Clauses for EU users).

9. Children’s Privacy

Teal is not intended for individuals under 13 (or the age of majority in your jurisdiction). We do not knowingly collect personal data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We’ll notify you of material changes via email or in-app notifications. Continued use of the Service after changes constitutes your acceptance.

11. Contact Us

For questions or concerns about this Privacy Policy, contact us at:

Teal Technologies, Inc.
Email: privacy@tealapp.com